Admission, accommodation & billing
Every recovery has a beginning. We want our patients to feel that getting better is possible from the moment they arrive at Runnymede.
Upon acceptance of an offer of admission, when a bed is available, Runnymede staff will contact the patient or their family to let them know their physician's name and patient care unit. The patient will also be assigned a room number and bed number.
Please click here for more information about accommodations at Runnymede.
Day of Admission
Once arriving at the hospital, patients are met by Runnymede staff who will help them complete the necessary paperwork.
Patients will be asked to provide the following information upon admission:
- Ontario Health Card
- Notice of Assessment (Canada Revenue Agency) - most recent tax return with supporting slips
- Power of Attorney (Property and Personal)
- Private health insurance coverage information
Once admitted, patients undergo a comprehensive assessment by the interprofessional team to determine how they will benefit best from the variety of programs and services available. The thorough nature of the assessment will ensure patients receive an individualized care plan and treatment aimed at enhancing health, mobility and quality of life based on each patient’s unique needs.
The length of a patient’s stay at Runnymede will be determined by an assessment performed by the care team and their ongoing progress.
Hospital costs and paying your bills
Patients may have costs billed directly to them as a result of their stay at the hospital that are not covered by the Ontario Health Insurance Plan (OHIP). This includes charges for:
- Co-payment (applies only to patients in complex continuing care)*
- Preferred accommodation
- Telephone and television rental
- Services, such as personal laundry and hairdressing
- Supplies, such as wheelchairs, crutches and walkers
- Transportation services (except in the case of medical emergency)
*For more about when these fees apply, please see our co-payments page.